Production and Delivery

Please note all caitlin boyd jewellery design pieces are handmade to order. Therefore, please allow 1-2 weeks for production, exclusive of shipping timeframes. These times are approximate and are subject to change or delay. If you need your piece by a particular date, please make Caitlin aware prior to ordering.

Delivery

Domestic parcels are sent via Australia Post eParcel which arrives within 1-3 business days. You will be notified of your parcels progress via Australia Post tracking once it’s lodged. Postage and handling is $10, which is included in the overall cost.

 Warranty

caitlin boyd jewellery design manufactures, hand-made jewellery in accordance with pre-agreed customer specifications. Under Australian Consumer Law, our items must be appropriate for their intended use and of an acceptable quality. They cannot be accepted for return unless they are of an unacceptable quality within the meaning of Australian Consumer Law. If the sold goods are not of an acceptable quality, you have the right to seek the remedies provided under Australian Consumer Law. Such warranty does not include the cost of restoration or repairs required as a result of anticipated wear and tear; or due to wilful damage, misuse or accident. To best protect your investment, it is recommended a qualified jeweller undertakes a regular inspection of the item(s).

GST

This quotation is inclusive of GST.